About GoFundMe
The world's largest social fundraising platform
Key Highlights
- Facilitated over $9 billion in donations since launch
- Headquartered in Redwood City, CA with 501-1000 employees
- Backed by tech investors like TCV
- Offers a GoFundMe Guarantee to protect donors
GoFundMe is the largest social fundraising platform globally, enabling individuals to raise funds for personal, business, and charitable causes. Headquartered in Redwood City, CA, GoFundMe has facilitated over $9 billion in donations since its inception, supporting millions of campaigns. The company...
🎁 Benefits
GoFundMe offers enhanced parental leave, a 401(k) retirement plan with company matching, and a $600 annual fitness and wellness reimbursement. Employe...
🌟 Culture
GoFundMe's culture emphasizes community impact and social responsibility, with quarterly volunteer events and a commitment to democratizing fundraisin...
Overview
GoFundMe is hiring a Senior Director, Content Risk to lead the enforcement of community conduct on their platform. You'll define content moderation policies and operations to create a safe and inclusive environment. This role requires strong leadership and strategic thinking skills.
Job Description
Who you are
You have extensive experience in content moderation and risk management, ideally within a digital platform or community-focused organization. Your background includes developing and implementing policies that balance user expression with safety, ensuring a positive environment for all users. You thrive in high-intensity environments and are known for your innovative approach to problem-solving. Your communication skills are exceptional, allowing you to articulate complex ideas clearly and effectively to diverse stakeholders. You are a collaborative leader who inspires teams to achieve their best work while driving critical social change.
Desirable
Experience in the nonprofit sector or with community-driven platforms is a plus. Familiarity with user-generated content and the challenges it presents will help you navigate the complexities of this role. A strong understanding of social media dynamics and content virality will be beneficial as you shape the norms and systems of the GoFundMe community.
What you'll do
In this role, you will lead the strategy for content risk management, ensuring that GoFundMe maintains a safe and supportive environment for its users. You will define and operationalize content moderation policies that reflect the company's mission of helping people help each other. Collaborating with cross-functional teams, you will drive initiatives that enhance community engagement while mitigating risks associated with user-generated content. Your leadership will be crucial in transforming the content risk function, improving efficiency, and strengthening operational practices. You will also engage with external partners and stakeholders to extend the reach and impact of GoFundMe's community initiatives.
What we offer
GoFundMe provides a unique opportunity to make a significant impact in the lives of individuals and communities. You will be part of a mission-driven organization that values compassion and generosity. The company offers a supportive work environment where innovation is encouraged, and your contributions will directly influence the future of the platform. You will have access to professional development opportunities and the chance to work alongside passionate individuals dedicated to social change.
Interested in this role?
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