Technical Account Manager • Lead

Who you are

You have a Bachelor's degree or equivalent practical experience, along with 7 years of experience troubleshooting technical issues for internal and external partners or customers. You have at least 2 years of experience in people management, demonstrating your ability to lead and develop teams effectively. Your technical background includes experience in system design or reading code, particularly in languages such as Java, C++, and Python. You are also familiar with internet technologies, including HTML, CSS, and JavaScript, which allows you to understand the technical needs of your clients.

Your expertise extends to data analysis, with 10 years of experience working with SQL and MySQL. You have a strong understanding of bidding and mediation platforms, as well as the competitive landscape of third-party networks. You excel in managing executive-level business stakeholders in a global organization, translating complex business objectives into actionable technical projects. You understand how user acquisition and ads business generation strategies work together to maximize ROI in a business intelligence system.

Desirable

A Master's degree in Business, Statistics, Mathematics, Economics, Engineering, or Applied Science is preferred, as it complements your technical and managerial skills. You are comfortable working with both user acquisition and ads business generation sides of the in-app ads business model, which is crucial for driving success in this role.

What you'll do

In this role, you will manage and direct executive-level conversations with stakeholders and customers, ensuring that business objectives are successfully translated into technical projects. You will define priorities and resourcing plans for the gTech Sellside GRCN team, focusing on maximizing the depth and breadth of impact. Your responsibilities will include overseeing the technical support and media services provided to customers, ensuring they receive the best possible assistance with their ad products.

You will work closely with your team to implement ad campaigns and provide media solutions tailored to customer business and marketing needs. Your leadership will be instrumental in driving efficiency and making professional services a competitive differentiator for Google. You will also be responsible for identifying opportunities and customer priorities, guiding your team to deliver exceptional service and support.

What we offer

At Google, we offer a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with cutting-edge technologies and contribute to projects that have a significant impact on our customers' success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

We provide competitive compensation and benefits, including opportunities for professional development and growth within the company. Join us in shaping the future of advertising technology and making a difference for our clients around the world.