Customer Operations • Entry-Level

Who you are

You are a reliable individual who enjoys working in a fast-paced retail environment. You have a strong commitment to providing excellent customer service and are eager to support your team during busy periods. You understand the importance of teamwork and are ready to assist new employees in their roles.

You are detail-oriented and take pride in maintaining store operations smoothly. You are comfortable taking on responsibilities in the absence of management and are proactive in addressing customer needs. Your ability to communicate effectively with both customers and team members makes you a valuable asset to the store.

What you'll do

As a Key Holder, you will be responsible for opening and closing the store, ensuring that all operations run smoothly. You will assist in managing the store during high-volume periods, providing support to your colleagues and ensuring that customers receive the best service possible. You will also play a crucial role in training new employees, helping them acclimate to their roles and the store environment.

Your responsibilities will include maintaining store standards, managing inventory, and driving sales through excellent customer interactions. You will be expected to handle transactions accurately and efficiently, contributing to a positive shopping experience for all customers. Your role is essential in creating a welcoming atmosphere that encourages repeat business and customer loyalty.

What we offer

Gopuff offers a supportive work environment where you can grow your skills in retail operations. You will have the opportunity to work with a dynamic team and gain valuable experience in customer service and store management. We encourage you to apply even if your experience doesn't match every requirement, as we value enthusiasm and a willingness to learn.