Customer Operations • Entry-Level

Who you are

You are a reliable individual who enjoys working in a retail environment and has a knack for providing excellent customer service. You understand the importance of maintaining store operations and are comfortable taking on responsibilities in the absence of management. You thrive in high-volume situations and are eager to support new employees as they acclimate to their roles.

You possess strong communication skills and can effectively engage with customers to drive sales. Your ability to work collaboratively with your team ensures a positive shopping experience for all customers. You are detail-oriented and take pride in maintaining a well-organized store environment.

What you'll do

As a Retail Key Holder, you will be responsible for opening and closing the store, ensuring that all operations run smoothly during your shifts. You will assist in managing the store during peak hours, providing support to both customers and staff. Your role will involve training new employees, helping them understand store policies and procedures, and fostering a welcoming atmosphere.

You will also be tasked with maintaining inventory levels and ensuring that the store is well-stocked and visually appealing. Your commitment to excellent customer service will be key in driving sales and enhancing the overall shopping experience. You will work closely with the management team to address any operational challenges and contribute to the store's success.

What we offer

Gopuff provides a supportive work environment where you can grow your skills in retail operations. As a part-time employee, you will have the opportunity to work flexible hours while gaining valuable experience in customer service and retail management. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.