About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Customer Operations • Entry-Level
Overview
Gopuff is hiring a Retail Key Holder to manage store operations and provide excellent customer service. You'll assist in opening and closing the store while supporting new employees. This position is ideal for those looking to start their career in retail.
Job Description
Who you are
You are a motivated individual looking to start your career in retail. You understand the importance of customer service and are eager to assist customers while driving sales. You are reliable and can be trusted to open and close the store in the absence of management.
You have a knack for supporting new employees, helping them acclimate to the store environment, and ensuring they provide excellent service to customers. You thrive in high-volume situations and can maintain a positive attitude even during busy periods.
What you'll do
As a Retail Key Holder at Gopuff, you will be responsible for opening and closing the store, ensuring that all operations run smoothly. You will assist in periods of high volume, providing support to your team and ensuring that customer service standards are met. Your role will involve training new employees, helping them understand their responsibilities and the importance of customer satisfaction.
You will also be tasked with driving sales by engaging with customers, understanding their needs, and providing them with the best shopping experience possible. Your ability to manage store operations in the absence of management will be crucial to your success in this role.
What we offer
Gopuff offers a supportive work environment where you can grow your skills in retail operations. You will have the opportunity to work with a dynamic team and gain valuable experience in customer service and retail management. We encourage you to apply even if your experience doesn't match every requirement.
Interested in this role?
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