Customer Operations • Entry-Level

Who you are

You are a reliable individual who enjoys working in a retail environment and is committed to providing excellent customer service. You understand the importance of supporting your team and are ready to step up in the absence of management. You thrive in busy situations and can handle multiple tasks efficiently.

You have a friendly demeanor and are eager to assist new employees as they learn the ropes. Your ability to communicate effectively with customers and team members makes you a valuable asset to the store. You are punctual and take pride in your responsibilities, ensuring that the store operates smoothly.

What you'll do

As a Key Holder, you will be responsible for opening and closing the store, ensuring that all procedures are followed for a secure and efficient operation. You will assist in managing the store during peak hours, providing support to your colleagues and ensuring that customers receive the best service possible. Your role will involve training new employees, helping them understand their duties and the importance of customer satisfaction.

You will also be tasked with maintaining the store's appearance and organization, ensuring that products are well-stocked and displayed attractively. Your contributions will help drive sales and create a welcoming environment for customers. You will work closely with the management team to implement strategies that enhance the customer experience and improve store performance.

What we offer

Gopuff offers a supportive work environment where you can grow your skills in retail operations. You will have the opportunity to work with a dynamic team and gain valuable experience in customer service and retail management. As a part-time employee, you will enjoy flexible scheduling that accommodates your availability while allowing you to contribute to the success of the store.