About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Customer Operations • Entry-Level
Overview
Gopuff is hiring a Retail Key Holder to manage store operations and provide excellent customer service. You'll assist in opening and closing the store while supporting new employees. This position is ideal for those looking for part-time work in retail.
Job Description
Who you are
You are a reliable individual who enjoys working in a retail environment and is committed to providing excellent customer service. You understand the importance of teamwork and are ready to support your colleagues, especially during busy periods. You have a proactive attitude and are willing to take on responsibilities in the absence of management, ensuring that the store runs smoothly.
You have a knack for engaging with customers and driving sales, making you a valuable asset to the team. Your ability to assist new employees and help them acclimate to the store's operations showcases your leadership potential. You are detail-oriented and understand the significance of maintaining store standards and procedures.
What you'll do
As a Retail Key Holder at Gopuff, you will be responsible for opening and closing the store, ensuring that all operations are conducted efficiently. You will assist in managing the store during peak hours, providing support to both customers and staff. Your role will involve training new employees, helping them understand their responsibilities and the importance of customer service.
You will be expected to maintain a positive shopping experience for customers, addressing their needs and inquiries promptly. Your contributions will directly impact sales and customer satisfaction, making your role crucial to the store's success. You will also help in organizing store displays and ensuring that the store is well-stocked and presentable at all times.
What we offer
Gopuff offers a supportive work environment where you can grow your skills in retail operations. As a part-time employee, you will have the flexibility to balance work with other commitments while gaining valuable experience in customer service and retail management. We encourage you to apply even if your experience doesn't match every requirement, as we value enthusiasm and a willingness to learn.
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