Business Operations • Mid-Level

Who you are

You have a background in business operations and are passionate about improving processes and supporting teams. You understand the importance of client satisfaction and are eager to contribute to a wellness-focused company. You thrive in collaborative environments and enjoy working closely with product managers to enhance service delivery.

You possess strong analytical skills and are comfortable assessing and responding to operational needs. You are detail-oriented and can manage multiple tasks effectively, ensuring that all client-related inquiries are addressed promptly. Your communication skills allow you to convey information clearly and work well with diverse teams.

What you'll do

As a Mid-Level Business Operations Analyst, you will be responsible for supporting the Clients team by managing CIA-related MAINs. You will work closely with product managers to ensure that client needs are met and that services are delivered efficiently. Your role will involve assessing inquiries, assigning tasks, and ensuring that all operations run smoothly.

You will collaborate with various squads within the Clients team, contributing to the overall success of Wellhub's corporate offerings. Your insights will help shape the services provided to clients, making a direct impact on their experience with the platform. You will also participate in meetings and discussions to align team efforts with company goals.

What we offer

At Wellhub, we prioritize employee wellbeing and foster a culture that values growth and collaboration. You will have the opportunity to work in a high-growth tech environment that is dedicated to making a positive impact on corporate wellness. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.