About HelloFresh
Transforming meal prep with fresh ingredients delivered
Key Highlights
- Headquartered in Kollwitzkiez, Berlin, Germany
- Over 1001 employees and strong market presence
- $413.3 million raised in Series F funding
- Generous 16-week parental leave and flexible health plans
HelloFresh, headquartered in Kollwitzkiez, Berlin, Germany, is a leading meal kit delivery service that has transformed the way people enjoy home-cooked meals. With over 1001 employees, HelloFresh has raised $413.3 million in funding and operates in the B2C food tech industry, serving millions of cu...
🎁 Benefits
HelloFresh offers generous parental leave of 16 weeks, a flexible PTO policy, and health plans with $0 monthly premiums starting on the first day of e...
🌟 Culture
HelloFresh is committed to sustainability and innovation in the food delivery sector, maintaining its B Corporation status while adapting to changing ...
Skills & Technologies
Overview
HelloFresh is hiring a Senior Data Scientist to enhance customer experiences through data-driven insights. You'll work with NLP and GenAI technologies to create scalable models that improve customer satisfaction and retention. This role requires experience in translating complex data into measurable business impact.
Job Description
Who you are
You have a strong background in data science with a focus on customer-centric solutions — your experience includes translating complex customer and behavioral data into measurable business impact. You are skilled in predictive modeling and have a passion for using data to shape meaningful customer experiences. Your expertise in NLP or GenAI allows you to build scalable models that turn unstructured feedback into actionable insights. You enjoy working with diverse data sources and solving open-ended problems, driving tangible improvements for millions of customers. You thrive in collaborative environments, partnering with data scientists and engineers to create innovative solutions that enhance customer interactions.
What you'll do
As a Senior Data Scientist at HelloFresh, you will be at the forefront of creating a customer-centric ecosystem. You will design, implement, and deploy full-stack scalable platforms that empower market leads with insights and intelligent solutions. Your role will involve building models that personalize compensation to balance cost with loyalty, enhancing every customer interaction from self-serve automation to agent-led support. You will collaborate closely with cross-functional teams to ensure that data-driven insights are integrated into the customer experience strategy. Your work will directly impact customer satisfaction, retention, and efficiency, making a significant contribution to HelloFresh's mission.
What we offer
At HelloFresh, we believe in fostering a culture of innovation and collaboration. We offer a range of benefits that support your professional growth and well-being. You will have access to platforms like Headspace and Spill, as well as sabbatical leave options. Our workplace is designed to be a lifestyle of perks and possibilities, ensuring that you have the resources you need to thrive in your role. We encourage you to apply even if your experience doesn't match every requirement — we value diverse experiences and are excited to learn more about you.
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