Operations Manager • Mid-Level

Who you are

You are an early-career professional with a keen interest in food and operations, ready to take on a mid-level role that supports culinary development and menu planning. You thrive in a collaborative environment and are eager to learn about large-scale menu operations. Your organizational skills are top-notch, allowing you to manage multiple tasks efficiently while maintaining clear communication across teams. You understand the importance of operational coordination and are excited to contribute to a dynamic culinary team.

What you'll do

In this role, you will be responsible for managing in-week menu requests for HelloFresh and Chef's Plate, acting as the first point of contact for operational menu questions. You will track, document, and close menu-related asks using established tools and trackers, ensuring that requests meet defined guardrails before escalation. You will liaise with Menu Planning, Product, Editorial, and Procurement teams on day-to-day menu questions, supporting the Menu Planning teams with overflow operational tasks where culinary development is not required. Additionally, you will create systems to update recipes with limited Recipe Developer input and assist with preparation for tastings, menu reviews, and internal meetings as needed. Your role will also involve identifying recurring in-week issues and flagging opportunities for process improvement, contributing to the overall efficiency of the culinary operations.

What we offer

HelloFresh offers a competitive salary range of $60,000—$65,000 CAD for this contract position. You will have the opportunity to work in a vibrant team environment where your contributions directly impact the culinary experience for customers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.