Other Technical Roles • Junior

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As the Junior IT Portfolio Manager, you will take on a key responsibility on data accuracy, reporting, and process reliability, helping us manage software tools more efficiently. You'll work with advanced Google Sheets to track active vs. inactive users, validate data, and support SaaS lifecycle management., contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Collaborate with cross-functional teams to drive initiatives and achieve business objectives
• Support the development and execution of strategies, ensuring alignment with team and organizational goals
• Contribute valuable insights and innovative solutions during brainstorming sessions and problem-solving discussions
• Manage and prioritize workloads to ensure timely delivery of goals, meeting both team and organizational objectives
• Build strong relationships across departments, fostering clear communication and seamless collaboration
• Support leadership in strategic decision-making, providing input and feedback based on your area of expertise
• Collaborate with team members to share knowledge, enhance skills, and contribute to a positive work environment

What you’ll bring

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, global environment
• Excellent communication and collaboration skills to work effectively with diverse teams across regions
• Detail orientation with a commitment to accuracy, compliance, and process excellence
• Problem-solving mindset with the ability to identify opportunities for process improvement and efficiency
• Adaptability and openness to working with different cultures, time zones, and business needs
• Proficiency in using business systems, tools, and technology to deliver services effectively
• A team-oriented approach, with a focus on delivering consistent, high-quality support that drives business success.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse