Voip Infrastructure Engineer • Senior

Who you are

You have extensive experience in VoIP technologies and infrastructure, with a strong understanding of mobile app contexts and B2B carrier environments. Your expertise in call quality and system performance makes you a subject matter expert in the field. You thrive in a collaborative environment, working closely with cross-functional teams to drive innovation and improve user experiences. You are passionate about leveraging AI technologies to enhance voice communication and are eager to contribute to a mission-driven company.

You possess a deep understanding of the challenges and opportunities in the VoIP landscape, and you are skilled at turning homegrown solutions into scalable platforms. Your ability to analyze and optimize call quality will be crucial in supporting Hiya's consumer app and future carrier partnerships. You are proactive in identifying areas for improvement and implementing solutions that enhance the overall user experience.

What you'll do

As a Senior VoIP Infrastructure Engineer at Hiya, you will own the infrastructure and systems that power voice communication. You will work on developing scalable solutions that support both consumer applications and B2B partnerships. Your role will involve collaborating with product and engineering teams to ensure that voice technology meets the highest standards of quality and reliability. You will be responsible for analyzing call data and implementing improvements to enhance call quality and user satisfaction.

You will also play a key role in shaping the future of voice communication at Hiya, leveraging your expertise to drive innovation and ensure that the company's solutions remain at the forefront of the industry. Your contributions will directly impact the safety and trustworthiness of voice communication for millions of users worldwide. You will be part of a dynamic team that is committed to making calls safe, useful, and human again.

What we offer

At Hiya, we foster a people-centric culture that emphasizes personal and professional growth. You will have the opportunity to work on innovative challenges that are disrupting the voice communication industry. We provide a supportive environment that encourages collaboration and empowers employees to take ownership of their work. Join us in shaping the future of voice technology and making a meaningful impact on how people connect through calls.