About Inspiren
Transforming senior living with technology and care
Key Highlights
- Serves over 300 senior living communities nationwide
- $20 million raised from AARP Innovation Labs and others
- Headquartered in San Francisco, CA
- Focus on integrating technology into existing care workflows
Inspiren is a leading provider of technology solutions for senior living, headquartered in San Francisco, CA. The company offers a comprehensive ecosystem that integrates compassionate care with advanced analytics, serving over 300 senior living communities across the U.S. Inspiren has raised $20 mi...
🎁 Benefits
Inspiren offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
🌟 Culture
Inspiren fosters a culture that prioritizes compassionate care and technological advancement, encouraging employees to innovate while maintaining a re...
Technical Operations Engineer • Entry-Level
Overview
Inspiren is hiring a Technical Operations Engineer to provide support and maintenance for hardware and software solutions. You'll assist with Tier 2 troubleshooting and network assessments. This position requires a strong willingness to learn and basic technical skills.
Job Description
Who you are
You are a motivated individual eager to develop foundational technical skills in a supportive environment. Your dedication to customer satisfaction is paramount, and you possess basic technical skills that will help you thrive in this role. You are comfortable interfacing with clients and providing remote support, ensuring a quality customer experience throughout the support request lifecycle.
You understand the importance of effective communication and collaboration with both support teams and internal development teams. Your willingness to learn and adapt will be essential as you assist with the implementation of best practices and documentation. You are ready to take on challenges and grow within the technical operations field.
What you'll do
In this role, you will work closely with Senior Technical Operations Engineers and the product support team to assist with the support and maintenance of Inspiren's hardware and software solutions. Your responsibilities will include providing remote Tier 2 troubleshooting and conducting network assessments to ensure optimal performance of devices in the field. You will play a crucial role in supporting personnel and devices, helping to bridge the gap between customers and internal teams.
You will also assist in documenting processes and implementing best practices to enhance the overall support experience. Your contributions will be vital in driving efficiency and ensuring that clients receive the highest level of service. As you grow in this position, you will have opportunities to expand your technical knowledge and skills, paving the way for future career advancement within the company.
What we offer
Inspiren provides a competitive salary range of $125k-155k, along with benefits that include medical, dental, and vision coverage. You will enjoy flexible PTO and the opportunity to travel up to 25% of the time. Join a company that values compassionate care and technology, and be part of a team that is dedicated to improving the lives of residents in senior living communities.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Inspiren.
Similar Jobs You Might Like
Based on your interests and this role
Technical Operations Engineer
Veeva Systems is hiring a Technical Operations Engineer to power their IRT/RTSM system. You'll engage in SRE, DevOps, and systems administration. This role is ideal for ambitious early-career engineers.
Technical Operations Engineer
Stripe is hiring a Technical Operations Engineer to manage billing discrepancies and ensure accurate fee application across their user base. You'll work closely with various teams to improve operational processes and support complex custom solutions. This role requires experience in billing and financial technology.