Mobile Engineer

Who you are

You have a strong background in mobile engineering, particularly with iOS development — your experience includes building and maintaining applications that prioritize user experience and performance. You are familiar with the intricacies of the iOS operating system and have a passion for creating seamless mobile experiences. You thrive in collaborative environments, working alongside product managers, designers, and full-stack engineers to deliver high-quality solutions. Your ability to communicate effectively with cross-functional teams ensures that you can translate complex technical concepts into actionable insights for non-technical stakeholders.

Desirable

Experience with integrating SDKs into existing applications is a plus — you understand the challenges and nuances involved in ensuring compatibility and performance across various iOS apps. Familiarity with AI technologies and customer service solutions can enhance your contributions to the team, as Intercom focuses on delivering AI-driven customer experiences. You are proactive in seeking out new technologies and methodologies that can improve your work and the overall product.

What you'll do

As a Mobile Engineer at Intercom, you will play a crucial role in shaping the future of the iOS Messenger SDK — your work will directly impact how millions of users interact with customer service solutions. You will collaborate with a team of mobile engineers to design and implement features that enhance the user experience, ensuring that the Messenger SDK is both functional and visually appealing. Your responsibilities will include writing clean, maintainable code, conducting code reviews, and participating in design discussions to ensure that the product meets high standards of quality.

You will also be involved in troubleshooting and resolving issues that arise during development and after deployment — your problem-solving skills will be essential in maintaining the reliability of the SDK. Additionally, you will have the opportunity to contribute to the overall mobile strategy at Intercom, providing insights and recommendations based on user feedback and industry trends. Your role will require you to stay updated on the latest developments in iOS and mobile technologies, allowing you to bring innovative ideas to the team.

What we offer

Intercom fosters a culture of autonomy and collaboration, allowing you to take ownership of your work while being supported by a talented team. You will have access to resources and tools that enable you to excel in your role, as well as opportunities for professional growth and development. The company values diversity and inclusion, creating an environment where all employees can thrive and contribute to the mission of transforming customer service experiences. Intercom also offers competitive compensation and benefits, ensuring that you are rewarded for your contributions to the team and the company.