Solutions Engineer • Senior

Who you are

You have a strong background in solutions consulting, ideally with experience in customer engagement platforms. Your ability to understand client needs and translate them into actionable solutions is key to your success. You thrive in collaborative environments and enjoy working with cross-functional teams to deliver exceptional results. You are passionate about leveraging technology to enhance customer experiences and have a growth mindset that aligns with Iterable's core values.

Desirable

Experience with AI-powered platforms or customer engagement tools is a plus. Familiarity with data-driven decision-making and analytics will help you excel in this role. You are comfortable presenting to stakeholders and have excellent communication skills that enable you to build strong relationships with clients.

What you'll do

As a Senior Solutions Consultant at Iterable, you will play a crucial role in helping brands create dynamic, individualized customer experiences. You will work closely with clients to understand their unique challenges and provide tailored solutions that leverage Iterable's platform capabilities. Your expertise will guide clients in activating their customer data and designing seamless cross-channel interactions. You will collaborate with product and engineering teams to ensure that client feedback is integrated into the platform's development, driving continuous improvement.

You will also be responsible for conducting training sessions and workshops for clients, empowering them to maximize the value of Iterable's tools. Your insights will contribute to the overall strategy of the Solutions Consulting team, helping to shape best practices and methodologies that enhance client success. You will stay informed about industry trends and competitor offerings to ensure that Iterable remains a leader in customer engagement solutions.

What we offer

Iterable fosters a culture of innovation and inclusion, where your ideas are valued and you are empowered to do your best work. You will have the opportunity to work with a diverse team of professionals who are passionate about transforming customer engagement. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of customer engagement and making a meaningful impact on the brands we serve.