Staff Engineer • Senior

Who you are

You have extensive experience in software engineering, ideally with a focus on building scalable systems that enhance customer engagement. Your background includes working with cross-functional teams to deliver high-quality software solutions that meet business needs. You understand the importance of data in driving customer interactions and are passionate about leveraging technology to create impactful experiences. You thrive in collaborative environments and are committed to fostering a culture of innovation and inclusion.

Desirable

Experience with AI-powered platforms or customer engagement solutions is a plus. Familiarity with agile methodologies and a strong understanding of software development best practices will set you apart. You are proactive in seeking out new technologies and approaches to improve processes and outcomes.

What you'll do

As a Staff Software Engineer on the DIF team, you will play a critical role in developing and optimizing Iterable's customer engagement platform. You will collaborate with product managers, designers, and other engineers to design and implement features that enhance user experiences. Your responsibilities will include writing clean, maintainable code, conducting code reviews, and mentoring junior engineers. You will also be involved in troubleshooting and resolving complex technical issues, ensuring the platform's reliability and performance.

You will have the opportunity to contribute to architectural decisions and influence the direction of the product. Your work will directly impact how brands engage with their customers, making it essential to understand user needs and business objectives. You will participate in sprint planning and retrospectives, helping to shape the team's workflow and priorities.

What we offer

Iterable provides a supportive and inclusive work environment where you can thrive. We offer competitive compensation and benefits, including opportunities for professional development and growth. You will be part of a team that values collaboration and innovation, working together to shape the future of customer engagement. Join us in making a difference for brands and their customers around the world.