Technical Program Manager • Senior

Who you are

You have a strong background in engineering operations and program management, with a proven track record of leading cross-functional teams to deliver complex projects on time and within scope. Your experience includes working with engineering teams to optimize processes and improve operational efficiency, ensuring that projects align with business goals and customer needs. You possess excellent communication skills, allowing you to effectively collaborate with stakeholders at all levels of the organization. You thrive in a fast-paced environment and are adept at managing multiple priorities while maintaining a focus on quality and results.

You understand the importance of data-driven decision-making and are comfortable using analytics to inform your strategies. Your ability to analyze project metrics and identify areas for improvement sets you apart as a leader in your field. You are passionate about fostering a culture of innovation and collaboration, encouraging team members to share ideas and contribute to the overall success of the organization.

What you'll do

In this role, you will lead engineering operations initiatives that drive customer engagement and enhance the overall user experience. You will collaborate closely with product managers, engineers, and other stakeholders to define project scopes, timelines, and deliverables. Your responsibilities will include developing and implementing project plans, tracking progress, and ensuring that all team members are aligned with project goals. You will also facilitate regular meetings to discuss project updates, address challenges, and celebrate successes.

You will be responsible for identifying and mitigating risks throughout the project lifecycle, ensuring that potential issues are addressed proactively. Your expertise in program management will enable you to streamline processes and improve efficiency, ultimately contributing to the success of Iterable's customer engagement platform. You will also play a key role in mentoring junior team members, sharing your knowledge and experience to help them grow in their careers.

What we offer

Iterable offers a dynamic work environment where innovation and collaboration are at the forefront of our culture. We provide competitive compensation packages, including benefits that support your well-being and work-life balance. As part of our commitment to diversity and inclusion, we welcome candidates from all backgrounds and encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of customer engagement and making a meaningful impact in the industry.