Quality Assurance Analyst • Entry-Level

Who you are

You are a detail-oriented individual with a strong interest in quality assurance and risk management. You thrive in a collaborative environment and are eager to support customer requests related to workers' compensation policies. You have a proactive approach to troubleshooting and addressing emerging issues, ensuring that all operations run smoothly. You are comfortable managing records and communicating with various stakeholders, including carriers, vendors, and state workers' compensation bureaus. Your ability to evaluate insurance risks and work closely with underwriting and operations teams will be key to your success in this role. You are committed to continuous learning and improvement, aligning with Justworks' values of data-driven decision-making and iteration.

What you'll do

In this role, you will help manage the daily operations of the Workers Compensation team at Justworks. You will support customer requests related to workers' compensation policies, ensuring that clients have the necessary coverage. Your responsibilities will include managing records and communications between Justworks and external partners, such as carriers and state bureaus. You will evaluate insurance risks and collaborate with various teams, including underwriting and customer support, to address any issues that arise. Your role will involve troubleshooting and escalating issues as needed, ensuring that the team meets its operational goals. You will contribute to a supportive and entrepreneurial environment, helping to build something meaningful while having fun in the process.

What we offer

At Justworks, you will enjoy a welcoming and casual work environment with great benefits and wellness program offerings. We value our employees and provide opportunities for professional growth and development. You will have the chance to interact with and learn from leaders in the startup community, contributing to a culture that emphasizes teamwork and shared goals. We are committed to ensuring an inclusive experience for all employees, offering reasonable accommodations as needed. Join us in making a difference in the HR landscape while enjoying a supportive workplace culture.