Product Operations • Senior

Who you are

You have experience in operations and growth strategies, ideally within a marketplace environment — you understand how to balance user experience with commercial objectives and have a knack for data-driven decision-making. You are comfortable working with cross-functional teams and can communicate effectively with both technical and non-technical stakeholders.

You thrive in dynamic environments where you can wear multiple hats — your ability to iterate quickly and adapt to changing circumstances makes you a valuable asset to any team. You are proactive in identifying opportunities for improvement and are not afraid to challenge the status quo to drive better results.

What you'll do

In this role, you will support the Platform Growth and Operations team by analyzing data insights and local market intelligence to enhance the marketplace's efficiency. You will work closely with city operations teams to ensure a seamless user experience while optimizing commercial settings and online platform tactics. Your contributions will directly impact product development processes, ensuring that user feedback is integrated into future iterations.

You will be responsible for maintaining ongoing dialogues with various teams, ensuring that everyone is aligned on objectives and strategies. Your analytical skills will be crucial in identifying trends and making recommendations that drive growth. You will also play a key role in developing and implementing operational strategies that enhance the overall performance of the platform.

What we offer

Lalamove provides a collaborative work environment where your contributions are valued. You will have the opportunity to work with a diverse team of professionals who are passionate about creating efficient solutions for our users. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing growth opportunities.