About Lyft
The friendly ride-sharing alternative to Uber
Key Highlights
- Headquartered in San Francisco, CA
- Over 100 million rides completed
- $4.9 billion raised in funding
- Acquired PBSC Urban Solutions in 2022
Lyft, headquartered in San Francisco, CA, is a leading ride-sharing company focused on improving transportation experiences in the U.S. and Canada. With over 100 million rides completed and $4.9 billion raised in funding, Lyft aims to provide a more reliable and environmentally friendly alternative ...
🎁 Benefits
Lyft offers a comprehensive benefits package including unlimited paid time off for salaried employees, 15 days PTO for hourly team members, and 18 wee...
🌟 Culture
Lyft fosters a culture focused on reliability and friendliness, positioning itself as a greener alternative to Uber. The company emphasizes local oper...
Skills & Technologies
Overview
Lyft is hiring an Analytics Lead for the Driver Experience team to leverage data and analytical thinking to enhance the driving experience for thousands of drivers. You'll collaborate with engineers, product managers, and designers, focusing on driver behavior and sentiment analysis. This role requires strong analytical skills and experience in data-driven decision-making.
Job Description
Who you are
You have a strong background in analytics, with experience in leveraging data to provide insights around user behavior and sentiment. You understand how to identify improvement opportunities and apply analytics and experimentation techniques to solve business challenges. Your ability to collaborate with cross-functional teams, including engineers, product managers, and designers, allows you to contribute effectively to the design of user experiences that resonate with drivers.
You possess excellent communication skills, enabling you to articulate complex data insights in a clear and actionable manner. You are comfortable working in a fast-paced environment and can prioritize tasks effectively to meet project deadlines. Your analytical mindset helps you to think critically about data and its implications for business decisions.
Desirable
Experience with A/B testing and experimentation techniques is a plus, as is familiarity with tools like SQL for data manipulation and analysis. A background in user experience design or product management can enhance your contributions to the team.
What you'll do
As an Analytics Lead, you will be responsible for shaping the driver experience by analyzing data related to driver behavior and earnings. You will identify opportunities for improvement and recommend technical solutions that enhance the overall experience for drivers. Your role will involve designing experiments to test new features and measuring their impact on driver satisfaction and earnings.
You will collaborate closely with product managers and designers to ensure that the tools and features developed align with the needs of drivers. Your insights will inform the development of innovative ways to reward and recognize top-performing drivers, ultimately enhancing their experience on the Lyft platform.
In addition, you will be tasked with scoping opportunities and shaping priorities based on data-driven insights. Your analytical skills will be crucial in making business decisions that prioritize the needs of drivers, ensuring that Lyft remains a leader in providing an exceptional driving experience.
What we offer
Lyft fosters a collaborative work environment where all team members are encouraged to thrive. You will have the opportunity to work with a talented team dedicated to improving the driver experience. We offer competitive compensation and benefits, along with a culture that values diversity and inclusion. Join us in making a meaningful impact on the lives of drivers across the platform.
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