About Microsoft
Empowering every person and organization on the planet
Key Highlights
- Market cap exceeds $2 trillion
- 100,000+ employees worldwide
- Leading cloud services through Azure
- Major clients include Walmart and BMW
Microsoft Corporation, headquartered in Redmond, Washington, is a leading technology company known for its software products like Windows and Office, as well as cloud services through Azure. With over 100,000 employees, Microsoft serves millions of customers globally, including major enterprises lik...
🎁 Benefits
Microsoft offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also enjoy a flexible remote...
🌟 Culture
Microsoft fosters a culture of innovation and inclusivity, emphasizing collaboration across teams and a commitment to diversity. The company values em...
Overview
Microsoft is hiring a Technical Support Engineer to troubleshoot and solve customers' technical issues. You'll work within the Customer Service & Support organization to deliver a seamless support experience. This role is ideal for those looking to develop their technical proficiency and problem-solving skills.
Job Description
Who you are
You are someone who is eager to help customers succeed by resolving their technical issues effectively. You have a strong desire to learn and grow in a technical environment, and you thrive on problem-solving and collaboration. You understand the importance of delivering exceptional customer experiences and are motivated to contribute to a team that values trust and confidence.
You may not have extensive experience yet, but you are ready to embrace the challenges of a Technical Support Engineer role. You are open to learning new technologies and methodologies, and you are excited about the opportunity to work with Microsoft’s AI technology to enhance customer support.
What you'll do
As a Technical Support Engineer, you will own and troubleshoot customers' technical issues, ensuring they receive timely and effective solutions. You will collaborate with various teams within the Customer Service & Support organization to drive customer success and satisfaction. Your role will involve leveraging Microsoft’s products and services to help customers maximize their investments and prevent future issues from occurring.
You will be part of a dynamic team that is focused on delivering a seamless support experience, and you will have the opportunity to accelerate your career growth while honing your technical skills. You will engage with customers to understand their challenges and provide solutions that empower them to achieve more.
What we offer
At Microsoft, you will be part of a diverse and inclusive culture that values every individual. You will have access to resources and training that will help you develop your skills and advance your career. The company is committed to fostering an environment where you can thrive and make a meaningful impact on customers and the world.
You will join a team that is passionate about customer success and is dedicated to leveraging technology to improve experiences. Microsoft offers competitive compensation and benefits, along with opportunities for professional development and growth within the organization.
Interested in this role?
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