About Motion
Stay active together with Motion's fitness app
Key Highlights
- Raised $4.8 million in seed funding
- Headquartered in Wapping, London, UK
- Team-based fitness tracking and goal sharing
- Focus on personal and mental health
Motion is a social exercising app designed to motivate users to stay active by fostering group participation. Based in Wapping, London, Motion has raised $4.8 million in seed funding to enhance its platform, which allows users to create teams, sync fitness trackers, and share weekly activity goals. ...
🎁 Benefits
Employees at Motion enjoy a flexible remote work policy, competitive salaries, and equity options as part of their compensation package. The company a...
🌟 Culture
Motion's culture emphasizes community and accountability, leveraging social media elements to enhance fitness motivation. The company values teamwork ...
Overview
Motion is hiring a Customer Support Representative to enhance customer experiences and provide superior support. This role is fully remote and based in Poland.
Job Description
Who you are
You are tech-savvy with a keen interest in enhancing customer experiences. As a Customer Support Representative, you will be at the forefront of providing superior support while being immersed in a culture dedicated to growth, learning, and advancement. You thrive in environments that challenge you and are eager to contribute to a team that is redefining how AI gets deployed in the real world.
You possess strong communication skills and a customer-centric mindset, allowing you to effectively address customer inquiries and resolve issues. You are adaptable and willing to learn, understanding that the landscape of customer support is constantly evolving, especially in a tech-driven company like Motion. You are excited about the opportunity to work with AI technologies and help customers navigate the innovative solutions offered by the platform.
What you'll do
In this role, you will provide exceptional customer support by responding to inquiries and resolving issues efficiently. You will engage with customers to understand their needs and provide solutions that enhance their experience with Motion's platform. You will collaborate with other team members to ensure that customer feedback is communicated effectively and used to improve the overall service.
You will also participate in training sessions to stay updated on product features and enhancements, ensuring that you can provide accurate information to customers. Your role will involve documenting customer interactions and feedback to help the team identify trends and areas for improvement. You will be an integral part of a fast-paced team that values innovation and customer satisfaction.
What we offer
Motion offers a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work with top talent and be part of a company that is making significant strides in the AI space. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in redefining how AI is deployed in everyday business operations.
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