Program Manager • Senior

Who you are

You are a seasoned Research Program Manager with a strong background in quantitative research. You have a proven track record of managing complex research projects from inception to execution, ensuring high-quality outcomes that inform strategic decisions. Your experience includes collaborating with cross-functional teams, including researchers, analysts, and external vendors, to deliver impactful insights at scale. You are detail-oriented and possess excellent organizational skills, allowing you to manage budgets and resources effectively while adhering to governance and compliance requirements.

You thrive in a collaborative environment and enjoy working closely with diverse teams. Your ability to communicate effectively with various stakeholders ensures that project goals are met and that everyone is aligned on objectives. You are passionate about leveraging data to drive insights and improve operational excellence in primary research. You understand the importance of diversity and inclusion in building stronger teams and are committed to fostering an inclusive workplace.

What you'll do

In this role, you will take a hands-on approach to quantitative research projects, actively driving each stage from inception to execution. You will partner with researchers to scope projects, assess feasibility, and develop robust project and sampling plans. Your responsibilities will include diving into questionnaires to ensure quality, implementing and refining messaging and sampling strategies to survey the right audiences, and applying rigorous data quality assurance measures. You will also ensure that governance and compliance requirements are met while proactively managing budgets and resources.

You will collaborate with a network of specialized vendors to enhance the research process and deliver extraordinary insights that inform Netflix's consumer insights practice. Your role will be pivotal in enabling the team to achieve operational excellence in primary research, ultimately impacting the company's strategic direction and decision-making processes.

What we offer

At Netflix, we offer a dynamic work environment where creativity and innovation are encouraged. You will be part of a team that is dedicated to pushing the boundaries of storytelling and global fandom. We value diversity and inclusion, recognizing that diverse teams build stronger products. Our culture promotes collaboration and supports professional growth, providing opportunities for you to develop your skills and advance your career within the organization.