Support Engineer • Mid-Level

Who you are

You have a strong background in technical support and integration processes, with a focus on advertising technologies. Your experience allows you to navigate technical ambiguity and select efficient integration paths that align with long-term product vision. You are a proactive communicator, serving as the voice of the customer and a primary technical point of contact for various stakeholders.

You thrive in collaborative environments, working closely with core Software Engineering teams to drive the integration lifecycle, including implementation, configuration, and validation. Your ability to build deep understanding of complex systems enables you to streamline integrations and enhance operational value.

What you'll do

In this role, you will be responsible for managing the end-to-end integration lifecycle for Netflix's Ads Stack. This includes working with external partners to ensure that integrations are executed smoothly and efficiently. You will drive the implementation process, ensuring that all configurations are validated and meet the established standards.

You will collaborate with various teams to identify and resolve any technical issues that arise during the integration process. Your role will also involve gathering feedback from customers to continuously improve the integration experience. You will be expected to stay updated on industry trends and best practices to enhance the integration strategies employed by the team.

What we offer

At Netflix, you will be part of a diverse and inclusive team that values creativity and innovation. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will have the chance to work on cutting-edge technology and contribute to a mission that entertains the world.