Technical Architect • Senior

Who you are

You have a strong background in Salesforce technologies, particularly in architecting solutions that leverage Salesforce Einstein and Service Cloud Voice. With 5+ years of experience in technical architecture, you've successfully led projects that integrate AI and cloud solutions, ensuring they meet business needs and drive customer satisfaction.

Your expertise extends to working with Amazon Connect and other AI-driven technologies, allowing you to craft innovative solutions that enhance workflows and customer experiences. You are adept at collaborating with cross-functional teams, including engineers and product managers, to deliver impactful results.

You possess excellent communication skills, enabling you to articulate complex technical concepts to non-technical stakeholders. Your ability to mentor and guide junior team members is a testament to your leadership qualities, fostering a culture of learning and growth within your team.

Desirable

Experience with generative AI technologies is a plus, as is familiarity with predictive analytics. You thrive in environments that encourage creativity and innovation, and you are always looking for ways to push the boundaries of what's possible with technology.

What you'll do

As a Senior Salesforce Technical Architect at NeuraFlash, you will lead the design and implementation of advanced AI-powered solutions that leverage Salesforce and Amazon technologies. Your role will involve collaborating with clients to understand their needs and translating those into technical requirements that drive project success.

You will oversee the integration of Salesforce Einstein and Service Cloud Voice into existing workflows, ensuring that the solutions you develop are not only effective but also scalable. Your technical expertise will be crucial in guiding the development team through complex challenges, ensuring that best practices are followed throughout the project lifecycle.

In addition to technical responsibilities, you will play a key role in shaping the strategic direction of projects, working closely with stakeholders to align technology solutions with business objectives. Your insights will help drive innovation and improve customer outcomes, making a significant impact on the organization.

What we offer

At NeuraFlash, you will be part of a dynamic team that values creativity and collaboration. We offer a flexible remote work environment, allowing you to balance your professional and personal life effectively. Our culture encourages celebrating achievements, both big and small, fostering a sense of community and teamwork.

You will have access to ongoing professional development opportunities, enabling you to stay at the forefront of technology trends and advancements. Join us in redefining the future of business through AI and innovative technologies, and make your mark in a rapidly evolving industry.