Lead Software Engineer • Lead

Who you are

You have a strong background in software engineering with a focus on building cloud-native applications — your experience includes leading teams and driving technical direction in complex projects. You excel in creating full-stack features and have a passion for integrating AI capabilities into development workflows. Your strategic thinking and long-term vision help you set high standards for your team, ensuring quality and efficiency in project execution.

You are comfortable working in a fast-paced environment where experimentation and ownership are encouraged — you thrive on challenges and are always looking for innovative solutions to improve engineering processes. Your ability to collaborate effectively with cross-functional teams, including product and design, allows you to deliver impactful features that enhance user experience.

Desirable

Experience with AI technologies and their application in software development is a plus — you are familiar with orchestrating AI agents to streamline workflows and improve productivity. A background in optimizing cloud features for performance will set you apart as a candidate who can drive engineering excellence.

What you'll do

As a Lead Software Engineer at NICE, you will be at the forefront of developing our Workforce Management platform — your role involves designing and implementing full-stack features that leverage cloud technologies and AI capabilities. You will lead the engineering team in adopting best practices and ensuring high-quality deliverables, setting the bar for technical standards within the team.

You will be responsible for driving engineering excellence through AI-augmented workflows — your leadership will guide the team in optimizing components for maximum performance and efficiency. You will also play a key role in advising on technology selection and influencing the technical direction of projects, ensuring alignment with the company's strategic goals.

Collaboration is essential in this role, as you will work closely with product managers and designers to translate user needs into innovative solutions — your ability to communicate effectively will help bridge the gap between technical and non-technical stakeholders. You will also mentor junior engineers, fostering a culture of continuous improvement and knowledge sharing within the team.

What we offer

At NICE, we provide an environment that encourages growth and innovation — you will have the opportunity to work on cutting-edge technologies and contribute to projects that have a significant impact on the industry. We value diversity and inclusion, and we are committed to creating a workplace where everyone can thrive.

We offer competitive compensation and benefits, along with opportunities for professional development and career advancement — your contributions will be recognized and rewarded as you help shape the future of our engineering practices.