Product Manager • Senior

Who you are

You have a proven track record in product management, ideally with experience in the insurance or financial services sector. You understand the importance of creating customer-first products and have a knack for analytical thinking that drives decision-making. Your structured execution skills allow you to manage complex projects effectively, ensuring that all stakeholders are aligned and informed throughout the process. You thrive in collaborative environments, working closely with cross-functional teams to bring innovative solutions to life. You are passionate about modernizing traditional industries and are excited about the opportunity to make insurance simpler and more accessible for customers.

Desirable

Experience in a startup environment is a plus, as is familiarity with digital transformation in the insurance industry. You may have a background in data analysis or user experience design, which would further enhance your ability to contribute to the team. A strong understanding of customer journey mapping and post-sale processes will set you apart as a candidate.

What you'll do

As a Staff Product Manager at PolicyMe, you will own the post-sale customer experience, ensuring that our customers have a seamless and positive interaction with our products. You will lead the development of our customer account product, working closely with engineering and design teams to create features that meet customer needs. Your role will involve conducting user research to gather insights and feedback, which will inform product enhancements and new features. You will also be responsible for managing critical internal-facing products that support our operations, ensuring that they are efficient and effective. You will collaborate with various departments to align product strategies with business goals, driving the overall success of our product offerings.

What we offer

PolicyMe is a remote-first company, allowing you the flexibility to work from anywhere while being part of a dynamic team based in Toronto. We offer competitive compensation and the opportunity to be part of a mission-driven organization that is changing the insurance landscape. You will have the chance to make a significant impact on our products and the customer experience, contributing to the growth and success of the company. We foster a culture of collaboration and innovation, encouraging you to bring your ideas to the table and help shape the future of insurance in Canada and beyond.