Product Operations • Senior

Who you are

You have extensive experience in program management, particularly in product operations, and a proven track record of optimizing product development processes. You understand the intricacies of managing cross-functional teams and can effectively communicate with stakeholders at all levels. Your analytical skills allow you to identify inefficiencies and implement solutions that enhance productivity and quality.

You thrive in environments that require strategic thinking and operational excellence. You have a knack for bridging the gap between product strategy and execution, ensuring that every stage of the Product Development Lifecycle is efficient and predictable. Your leadership style fosters collaboration and encourages team members to take strategic risks in pursuit of innovative solutions.

You are detail-oriented and possess strong organizational skills, enabling you to manage multiple projects simultaneously while maintaining a focus on quality and timelines. You are adept at using data to drive decisions and can translate complex information into actionable insights for your team.

Desirable

Experience in the software industry is a plus, particularly with companies that prioritize customer experience and product innovation. Familiarity with Agile methodologies and tools that support product management will enhance your effectiveness in this role.

What you'll do

In this role, you will lead the Product Operations team at Qualtrics, overseeing the entire Product Development Lifecycle from Discovery to Maturation. You will be responsible for establishing governance frameworks that ensure operational excellence and continuous optimization of processes. Your role will involve collaborating closely with product managers, engineers, and other stakeholders to align product strategy with execution.

You will facilitate cross-functional meetings to ensure that all team members are aligned on goals and timelines. By fostering a culture of open communication and collaboration, you will help eliminate friction points in the development process. Your ability to analyze data will be crucial in identifying areas for improvement and implementing best practices across the team.

You will also play a key role in mentoring and developing team members, helping them grow in their roles and enhancing their skills in product operations. Your leadership will be instrumental in driving the team towards achieving aggressive goals and delivering high-quality products that meet customer needs.

What we offer

Qualtrics offers a competitive salary range of $175,500—$251,500 USD, along with a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) plan with matching contributions. You will have access to wellness reimbursements and mental health benefits, ensuring that you can maintain a healthy work-life balance.

Joining Qualtrics means being part of a mission-driven company that values innovation and customer experience. You will work alongside a diverse group of professionals who are dedicated to making a positive impact in the world through technology. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.