About Qualtrics
Transforming customer experiences with data-driven insights
Key Highlights
- Headquartered in Provo, UT with 1001+ employees
- Trusted by over 75% of Fortune 100 companies
- $900 million raised in Series C funding
- Projected 13% growth in customer experience management industry by 2027
Qualtrics is a leading experience management platform headquartered in Provo, UT, specializing in SaaS solutions that help brands optimize customer journeys. Trusted by over 75% of the Fortune 100, including Yamaha, BMW, and Microsoft, Qualtrics has raised $900 million in funding across multiple rou...
🎁 Benefits
Qualtrics offers 20 days of paid time off (excluding bank holidays), flexible work-from-home opportunities, and comprehensive health insurance to supp...
🌟 Culture
Qualtrics fosters a culture focused on experience management, emphasizing the importance of understanding customer and employee needs. With a strong e...
Overview
Qualtrics is hiring a UX Research and Intelligence Scale and Process Manager to optimize the UX research function across the company. You'll work closely with the Director of Research to leverage data and insights. This role requires strong leadership and strategic thinking skills.
Job Description
Who you are
You have a strong background in UX research and a passion for transforming data into actionable insights. With experience in managing research processes, you understand how to scale and optimize UX functions effectively. You are a thought leader who thrives in collaborative environments, encouraging strategic risks and innovative solutions. Your ability to communicate complex ideas clearly makes you a valuable asset to any team. You are dedicated to enhancing user experiences and have a keen understanding of the importance of empathy in design. You are comfortable working with cross-functional teams and have a track record of driving impactful research initiatives.
What you'll do
In this role, you will work closely with the Director of Research to scale and optimize the UX research function at Qualtrics. You will lead efforts to connect data and insights from various sources to strengthen the overall user experience. Your responsibilities will include developing and implementing research strategies that align with business goals, mentoring team members, and fostering a culture of continuous improvement. You will collaborate with product teams to ensure that user insights are integrated into the design process, ultimately enhancing the quality of the products we deliver. You will also be responsible for measuring the impact of research initiatives and communicating findings to stakeholders.
What we offer
Qualtrics provides a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with matching contributions. We prioritize employee well-being with wellness reimbursements and mental health benefits. Our culture encourages growth and development, with numerous opportunities for career advancement. You will be part of a dynamic team that values collaboration and innovation, working towards a mission that brings humanity back to business. The salary range for this position is $173,500—$249,000 USD annually, reflecting our commitment to competitive compensation.
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