About RainFocus
Transforming events with data-driven insights
Key Highlights
- Headquartered in Lehi, Utah, with 500+ employees
- Trusted by clients like Microsoft and Oracle
- $50 million raised in funding to enhance platform capabilities
- Focus on personalizing event experiences through data
RainFocus is a SaaS event marketing platform headquartered in Lehi, Utah, that specializes in enhancing event management and personalization. The platform is used by major clients such as Microsoft and Oracle to streamline event data and improve attendee experiences. With a workforce of over 500 emp...
🎁 Benefits
Employees enjoy competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance....
🌟 Culture
RainFocus fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to customer success....
Overview
RainFocus is hiring an Event Tech Support Specialist to provide technical support for in-person, virtual, and hybrid events. You'll work with Windows and Mac systems, troubleshoot hardware, and ensure smooth event operations. This position is ideal for someone eager to learn about new technology.
Job Description
Who you are
You are an enthusiastic individual with a strong desire to learn about new technology and a knack for tinkering with hardware. You thrive in a team environment and possess excellent communication skills, both in-person and digitally. You approach challenges with a positive attitude and a problem-solving mindset, making you the go-to person for technical support during events.
You have experience with Windows and Mac systems, and you are comfortable troubleshooting various hardware issues. Your ability to think outside the box allows you to solve complex problems efficiently. You understand the importance of providing exceptional support to ensure a seamless experience for clients and attendees.
What you'll do
As an Event Tech Support Specialist, you will become the knowledge expert on RainFocus onsite technology. Your responsibilities will include providing technical support for events around the world, which may require working an adjusted schedule from Thursday to Monday. You will be involved in Windows and Mac imaging, badge printer troubleshooting and maintenance, and providing quality assurance for new feature rollouts. Your role is essential in ensuring that all technical aspects of events run smoothly, and you will provide remote support to teams during onsite events.
You will collaborate closely with the event delivery team to understand the event delivery process and the technology involved. Your contributions will directly impact the success of events, helping to elevate the attendee experience and streamline operations. You will also have the opportunity to learn and grow within the company as you gain expertise in event technology.
What we offer
RainFocus is committed to fostering a supportive and innovative work environment. As part of our rapidly growing team, you will have the chance to work with Fortune 500 companies and be part of a company that is changing the market. We value our employees and provide opportunities for professional development and growth. Join us in making a difference in the world of event technology.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at RainFocus.
Similar Jobs You Might Like
Based on your interests and this role
Event Specialist
AQR Capital Management is hiring an Event Specialist to coordinate and produce high-quality events that reflect the AQR brand. This role requires strong organizational skills and 3-5 years of event experience.
Marketing Operations
Businessolver is seeking an Events Specialist to join their Marketing Team to enhance brand awareness through various marketing programs and events. The role requires strong project management skills and experience in planning both virtual and in-person events.