Business Operations • Mid-Level

Who you are

You have a strong background in business operations, ideally with experience in logistics or technology-driven environments. You possess excellent analytical skills and can navigate complex organizational structures to drive decisions and outcomes. Your ability to communicate effectively with diverse teams is essential, as you will be collaborating with various stakeholders across the company. You thrive in high-impact roles where you can take ownership of projects and see them through to execution. You are results-oriented and understand the importance of governance and reporting in operational success. You seek out win-win solutions for all parties involved, ensuring that merchants, couriers, and customers all benefit from your initiatives. You are committed to fostering a culture of shared success and high standards within your team.

What you'll do

In this role, you will report directly to the executive leadership team and take ownership of high-context, cross-functional work. You will drive operational clarity and momentum, ensuring that decisions are made efficiently and effectively. Your responsibilities will include coordinating between teams, managing reporting processes, and ensuring that governance structures are in place to support operational success. You will be expected to identify bottlenecks in decision-making and work proactively to resolve them. You will also play a key role in measuring success through execution and outcomes, contributing to the overall mission of Relay Technologies to reshape logistics in the online era. You will engage with various teams, providing insights and recommendations based on data analysis and operational metrics. Your entrepreneurial drive will be crucial in identifying opportunities for improvement and innovation within the organization.

What we offer

Relay Technologies offers a vibrant and intellectually stimulating work environment where you can grow your career. You will be part of a talented team that values first-principles thinking and relentless experimentation. The company is committed to diversity and inclusion, ensuring that all employees feel valued and supported. You will have the opportunity to work on impactful projects that aim to transform the logistics industry, making the online shopping experience more seamless and accessible. Relay Technologies provides competitive compensation and benefits, fostering a culture of shared success and high standards.