Business Operations • Mid-Level

Who you are

You have a strong analytical mindset and are passionate about tackling complex financial problems — your experience in banking or finance equips you to understand the nuances of fraud detection and prevention. You thrive in collaborative environments, working closely with cross-functional teams to develop innovative solutions that enhance customer experiences while mitigating risks.

Your background includes experience in fraud strategy or risk management, where you've successfully implemented initiatives that balance risk reduction with customer satisfaction. You are comfortable using data to inform decisions and can communicate insights effectively to stakeholders at all levels.

You are a bold thinker who is not afraid to challenge the status quo — you enjoy brainstorming new ideas and approaches to improve existing processes. Your ability to adapt to changing circumstances and prioritize tasks will be key to your success in this role.

Desirable

Experience with ACH and wire fraud strategies is a plus, as is familiarity with financial regulations and compliance standards. A background in data analysis or experience with fraud detection tools will help you excel in this position.

What you'll do

As a Credit Business Analyst, you will play a pivotal role in shaping Robinhood's fraud defenses for banking products. You will drive high-impact initiatives across various money movement channels, including ACH and wire transfers, ensuring that our fraud strategies are both effective and customer-friendly. Your work will involve collaborating with engineering, product, and operations teams to design and implement scalable frameworks that enhance our fraud detection capabilities.

You will analyze data to identify trends and patterns in fraudulent activities, using your insights to inform strategy and decision-making. Your ability to balance risk reduction with exceptional customer experience will be crucial as you develop innovative banking capabilities that serve our customers securely and responsibly.

You will also be responsible for monitoring the effectiveness of fraud strategies, making adjustments as necessary to respond to emerging threats and changing market conditions. Your contributions will directly impact how Robinhood protects its customers and maintains trust in its banking products.

What we offer

At Robinhood, we are committed to democratizing finance for all, and we believe that our employees are key to achieving this mission. You will be part of a high-performing, fast-moving team that values ethics and collaboration. We offer competitive compensation and benefits, along with opportunities for professional growth and development.

Join us in building the future of finance — your work will have a real impact on how people interact with their money, and you will be at the forefront of a historic cultural and financial shift. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.