Data Analyst • Lead

Who you are

You have a strong background in data analytics with a proven track record of leading teams — your experience includes utilizing data to guide management strategies and enhance productivity. You possess excellent communication skills in both English and Spanish, allowing you to effectively engage with diverse stakeholders. Your coaching mindset enables you to inspire your team to deliver exceptional user experiences while driving operational performance. You are familiar with the payments ecosystem and have a passion for technical automation, which you leverage to optimize processes and workflows.

Desirable

You have experience with programming languages such as Python, which enhances your ability to automate tasks and analyze data efficiently. Familiarity with Agentic AI is a plus, as it aligns with your interest in innovative technologies that can improve operational efficiency.

What you'll do

In this role, you will act as a player-coach, supporting a team of Tech Ops Payments Analysts. You will utilize data to guide people management strategies and enhance team productivity, ensuring that your team meets its operational goals. You will be responsible for delivering weekly and monthly business metrics and reporting, which will require collaboration with multiple cross-functional stakeholders to drive results. Your ability to communicate effectively will be crucial as you work to bridge data gaps and develop workflows that enhance efficiency in payment processing.

You will also focus on optimizing payment performance and safeguarding Stripe against financial losses by enhancing authorization rates and preventing fraud. Your role will involve identifying automation opportunities and implementing solutions that streamline processes. You will play a key role in fostering a collaborative environment where your team can thrive and deliver exceptional results.

What we offer

At Stripe, you will have the opportunity to work with a talented team dedicated to increasing the GDP of the internet. You will be part of a mission-driven organization that values innovation and efficiency. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us in making a significant impact on the global economy while advancing your career in a supportive and dynamic environment.