Senior Product Manager • Senior

Who you are

You have 5+ years of experience in product management, ideally with a focus on platform development. You understand the intricacies of building scalable and secure systems that enhance user experiences across various products. Your background includes collaborating with cross-functional teams, including engineering and design, to drive product initiatives from conception to launch.

You possess strong analytical skills and are comfortable using data to inform your decisions. You have a proven track record of defining product roadmaps and prioritizing features based on user needs and business goals. Your communication skills enable you to articulate complex ideas clearly to both technical and non-technical stakeholders.

You thrive in a collaborative environment and enjoy working closely with teams to ensure alignment on product vision and execution. You are adaptable and can navigate the challenges that come with managing a product in a fast-paced environment. You are passionate about user experience and are always looking for ways to improve the product based on user feedback.

Desirable

Experience in the CRM industry or related fields is a plus. Familiarity with agile methodologies and tools is beneficial. You may also have experience with user research and A/B testing to validate product decisions.

What you'll do

As a Senior Product Manager at SugarCRM, you will be responsible for shaping the strategy for the platform that powers all SugarCRM products. You will work closely with engineering, architecture, UX, and go-to-market teams to deliver impactful platform initiatives that enhance user experiences. Your role will involve defining the product roadmap, prioritizing features, and ensuring that the product aligns with the overall business strategy.

You will lead cross-functional teams in the execution of product initiatives, facilitating collaboration and communication among stakeholders. You will analyze market trends and user feedback to inform product decisions and drive continuous improvement. Your ability to balance short-term goals with long-term vision will be crucial in this role.

You will also be responsible for tracking product performance metrics and using data to guide future product development. Your insights will help shape the direction of the product and ensure that it meets the needs of users and the business.

What we offer

SugarCRM offers a supportive work environment that values personal and professional growth. You will have the opportunity to work with a diverse team that is passionate about helping customers succeed. The company promotes a healthy work/life balance and provides flexibility for employees. You will be part of a culture that encourages innovation and collaboration, allowing you to make a meaningful impact on the product and the company as a whole.