About Thuma
Modern bed frames designed for your lifestyle
Key Highlights
- Headquartered in San Francisco, California
- Specializes in sustainable platform bed frames
- Recognized for innovative design and customer satisfaction
- Remote-friendly work environment
Thuma is a San Francisco-based company specializing in modern platform bed frames that emphasize simplicity and functionality. Their flagship product, the Thuma Bed, is designed for easy assembly and is made from sustainable materials. With a focus on customer satisfaction, Thuma has garnered a loya...
🎁 Benefits
Thuma offers competitive salaries, equity options, generous PTO, and a remote-friendly work environment, allowing employees to maintain a healthy work...
🌟 Culture
Thuma fosters a culture of design excellence and sustainability, prioritizing eco-friendly practices and a collaborative approach to product developme...
Customer Support • Entry-Level
Overview
Thuma is seeking a Retail Associate to provide a best-in-class customer experience in their New York City store. This entry-level position requires a proactive attitude and excellent interpersonal skills.
Job Description
Who you are
You are a proactive individual who thrives in a customer-facing role, bringing an inviting and friendly demeanor to every interaction. You understand the importance of delivering a best-in-class customer experience and are eager to contribute to a positive store environment. Your confidence and elevated attitude help create a welcoming atmosphere for customers, making them feel valued and appreciated.
You possess strong communication skills, allowing you to engage effectively with customers and team members alike. You are adaptable and can handle various customer inquiries with ease, ensuring that each visitor leaves the store satisfied. Your ability to work collaboratively with the Store Manager and other team members is essential in maintaining the store's high standards.
What you'll do
As a Retail Associate at Thuma, you will be responsible for providing exceptional customer service in the SoHo neighborhood of New York City. You will assist customers in finding products, answering questions, and ensuring a smooth shopping experience. Your role will involve maintaining the store's appearance and organization, contributing to an inviting environment that encourages customer engagement.
You will work closely with the Store Manager to implement store policies and procedures, ensuring that all operations run smoothly. Your proactive approach will help identify opportunities for improving customer satisfaction and store performance. You will also participate in team meetings and training sessions to enhance your skills and knowledge about the products and services offered.
What we offer
Thuma provides a supportive work environment where you can grow and develop your skills in retail. You will have the opportunity to work with a passionate team dedicated to delivering outstanding customer experiences. We encourage you to apply even if your experience doesn't match every requirement, as we value enthusiasm and a willingness to learn.
Join us in creating a welcoming atmosphere for our customers and be part of a team that values collaboration and excellence in service.
Interested in this role?
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