Customer Operations • Mid-Level

Who you are

You are a driven professional with a strong understanding of consumer insights and market dynamics in the Gulf region. Your local knowledge enables you to identify trends and opportunities that can enhance customer experiences and drive business growth. You thrive in a collaborative environment and are eager to contribute to a small, agile team focused on international consumer insight initiatives. You possess excellent analytical skills and are comfortable working with data to inform strategic decisions. Your passion for customer experience and understanding of e-commerce will be key in this role.

What you'll do

In this position, you will be responsible for uncovering valuable consumer insights that will inform Trendyol's strategies in the Gulf market. You will collaborate closely with various teams to analyze customer feedback and market trends, ensuring that the customer experience is continuously improved. Your insights will play a crucial role in shaping the company's approach to customer engagement and satisfaction. You will also participate in research initiatives aimed at understanding local consumer behavior, which will help drive business growth and enhance Trendyol's offerings in the region.

What we offer

Trendyol provides a dynamic work environment where you can grow and develop your skills. As part of a rapidly expanding company, you will have the opportunity to make a significant impact on our international growth journey. We are committed to creating a positive and sustainable impact on our customers and society, and you will be a key player in this mission.