Technical Account Manager • Mid-Level

Who you are

You have a strong technical background and experience in release management — you've successfully coordinated software releases and understand the complexities involved in deployment processes. Your organizational skills are exceptional, allowing you to manage multiple projects simultaneously while ensuring quality and timeliness.

You possess people management skills that enable you to lead a team of release managers and quality analysts effectively — you know how to motivate and guide your team to achieve their best work. Collaboration is second nature to you, and you thrive in cross-functional environments where you can work closely with engineering, product, and quality assurance teams.

Your attention to detail is unmatched, and you have a knack for identifying potential issues before they arise — you understand the importance of thorough planning and execution in the software release lifecycle. You are committed to continuous improvement and are always looking for ways to enhance processes and workflows.

What you'll do

In this role, you will be responsible for coordinating the planning, execution, and delivery of software releases for Veeva Vault Safety — you will work closely with various teams to ensure that all aspects of the release process are well-managed and communicated. You will oversee the release schedule, ensuring that all stakeholders are informed and aligned on timelines and deliverables.

You will play a crucial role in identifying and mitigating risks associated with software releases — your proactive approach will help ensure that deployments are smooth and successful. You will also be involved in post-release activities, gathering feedback and analyzing performance to inform future releases.

Collaboration is key in this position, as you will work with cross-functional teams to ensure that all requirements are met and that the final product meets the high standards expected by Veeva's clients. You will also be responsible for mentoring and guiding your team, fostering a culture of excellence and accountability.

What we offer

Veeva Systems is committed to creating a positive impact in the life sciences industry — you will be part of a mission-driven organization that values customer success, employee success, and speed. We support flexible work arrangements, allowing you to thrive in your ideal environment, whether at home or in the office. Join us in transforming the life sciences industry and making a difference in the lives of patients.