Support Engineer • Entry-Level

Who you are

You are someone who thrives in a fast-moving, early-stage team environment where impact, ownership, and follow-through are valued. You enjoy diving into ambiguity and taking end-to-end responsibility for meaningful work. You are energized by hard problems and rapid learning, stepping in wherever the team needs support. Collaboration is key for you, and you appreciate a high bar for quality and performance in your work. You are adaptable and can handle shifting priorities, always moving with urgency to meet the needs of the organization.

Desirable

Experience in a technical support role or customer service environment would be beneficial, as would familiarity with healthcare operations and compliance processes. A background in working with Salesforce or similar platforms could also enhance your candidacy.

What you'll do

In this role, you will be responsible for providing exceptional support to healthcare organizations using Verifiable's platform. You will assist clients in optimizing their operations through error-free and fast verifications, ensuring they remain compliant with industry standards. You will work closely with cross-functional teams to address client needs and resolve issues efficiently. Your role will involve troubleshooting technical problems, guiding users through the platform, and providing training as necessary. You will also contribute to the continuous improvement of our services by gathering feedback and suggesting enhancements based on client interactions.

What we offer

Verifiable offers a collaborative and human-centric work environment where your contributions directly shape the company's trajectory. You will have the opportunity to work with leading healthcare organizations and be part of a team that values innovation and excellence. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in making a meaningful impact in the healthcare sector through technology.