Data Analyst • Mid-Level

Who you are

You have experience in analytics, particularly in fraud detection and prevention, and you understand the importance of balancing security with customer experience. You thrive in fast-paced environments where your analytical skills can directly impact decision-making and customer satisfaction. You are comfortable working with data to identify trends and patterns, and you have a proactive approach to problem-solving. You are detail-oriented and can communicate complex findings in a clear and actionable manner. You are excited about the opportunity to contribute to a growing team and help shape the fraud strategy at Zopa.

What you'll do

In this role, you will be responsible for detecting and responding to fraud patterns in real-time, ensuring that genuine customers experience minimal friction. You will work closely with the Fraud Analytics team to improve fraud controls across onboarding and transactions, helping to reduce losses while maintaining a positive customer experience. You will analyze data to identify emerging fraud threats and collaborate with other teams to implement effective fraud prevention strategies. Your insights will directly influence live decisions that affect customers every day, making your role critical to the success of Zopa's fraud strategy.

What we offer

At Zopa, you will be part of a team that is redefining the banking experience. We offer a supportive work environment where unconventional thinking is encouraged. You will have the opportunity to work on impactful projects that directly contribute to the safety and satisfaction of our customers. We believe in empowering our employees to aim high and make a difference in the finance industry. Join us and be part of a company that values innovation and customer-centric solutions.