Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Seattle, USA
Coupang is seeking a Staff Unified Communications & Collaboration Engineer to maintain and enhance corporate IT collaboration systems. This role involves supporting various business stakeholders and requires expertise in SaaS tools.
You have a strong background in managing and maintaining IT collaboration systems, ensuring they meet the needs of diverse business stakeholders. Your experience includes working with various SaaS tools and understanding the intricacies of corporate IT environments. You are proactive in identifying areas for improvement and implementing enhancements that drive efficiency and user satisfaction. You thrive in a fast-paced environment and are comfortable collaborating with teams across different functions, including HR, Finance, and Sales. Your communication skills enable you to effectively convey technical concepts to non-technical stakeholders, ensuring everyone is aligned on project goals and outcomes.
In this role, you will be responsible for the day-to-day operation of the corporate IT collaboration systems, ensuring they are functioning optimally for all users. You will work closely with various business units to gather requirements and deliver system enhancements that align with their needs. Your role will involve troubleshooting issues, providing support, and ensuring that all collaboration tools are up to date and secure. You will also play a key role in training users on new features and best practices, helping them to maximize the value of the tools at their disposal. Additionally, you will monitor system performance and usage metrics to identify trends and areas for further improvement, contributing to the overall efficiency of the organization.
Coupang offers a dynamic work environment where innovation and creativity are encouraged. You will have the opportunity to work with cutting-edge technologies and be part of a team that is dedicated to transforming the e-commerce landscape. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Our culture is built on collaboration and support, ensuring that every team member has the resources they need to succeed. Join us in our mission to create an exceptional experience for our customers and make a significant impact in the industry.
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