Revolutionizing lending with AI-driven insights
Upstart is an AI lending marketplace headquartered in South San Mateo, California, connecting millions of consumers with over 100 banks and credit unions. The company has raised $135.7 million in Series D funding and facilitates billions in loan originations by using advanced AI models to assess cre...
Upstart offers comprehensive health plans, a 401k plan, generous vacation policy, flexible time off, parental leave, and family forming benefits throu...
Upstart fosters a culture focused on leveraging technology to democratize access to credit. With a strong emphasis on AI-driven solutions, the company...
Upstart • United States | Remote
Upstart is hiring an Investor Service Associate to improve access to affordable credit for all Americans. You'll work in a digital-first environment, collaborating with teams across the US. This position is entry-level and offers flexibility in work location.
You are motivated by a mission that matters — reducing the cost and complexity of borrowing for all Americans. You thrive in a digital-first environment and are excited about the opportunity to innovate with purpose. You understand the importance of teamwork and are eager to contribute to a culture that values creativity and experimentation.
You are adaptable and open to working in various settings, whether from home or in-person at one of Upstart's offices. You appreciate the significance of in-person connections and are ready to engage with colleagues across multiple locations. Your commitment to inclusivity and fair practices aligns with Upstart's values, making you a great fit for the team.
As an Investor Service Associate, you will play a crucial role in supporting Upstart's mission to reshape access to credit. You will assist in various operational tasks that contribute to improving customer experiences and ensuring efficient service delivery. Your responsibilities will include collaborating with cross-functional teams to enhance processes and support the overall goals of the organization.
You will engage with customers, providing them with the necessary information and assistance to navigate their borrowing options. Your role will involve problem-solving and addressing inquiries, ensuring that customers feel supported and informed throughout their journey with Upstart. You will also participate in team meetings and contribute ideas that drive innovation and improve service quality.
Upstart provides a flexible work environment, allowing you to choose where you thrive best. You will have the opportunity to work alongside talented individuals who are passionate about making a difference in the financial landscape. The company is committed to fostering a culture of inclusivity and collaboration, ensuring that every voice is heard and valued.
You will be part of a team that is dedicated to tackling meaningful problems and driving positive change in the lending industry. Upstart offers competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to create a world where credit never stands between people and their financial progress.
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