Senior Account Manager

Who you are

You have a proven track record in account management, particularly with enterprise clients, and you thrive in building deep, trusting relationships with decision-makers. Your ability to navigate complex commercial negotiations and understand the unique needs of diverse merchants sets you apart. You are a natural networker who enjoys working in a fast-paced, entrepreneurial environment, and you are comfortable collaborating across cultures and time zones.

You possess strong commercial acumen, allowing you to drive negotiations effectively and win new business. Your experience in the payments landscape equips you with the knowledge to provide valuable insights and guidance to your clients, helping them to grow and succeed in their respective markets. You are motivated by the success of your clients and take pride in being their trusted advisor.

What you'll do

As a Senior Account Manager at Adyen, you will be responsible for managing relationships with our largest enterprise merchants. You will build and maintain strong connections with key contacts, ensuring that you understand their unique needs and challenges. Your role will involve providing expert guidance on Adyen’s products and services, as well as insights into the international payments landscape. You will work collaboratively with internal teams to deliver tailored solutions that meet the specific requirements of your clients.

You will drive commercial negotiations with customers, aiming to win new business and expand existing accounts. Your ability to establish a global network within Adyen will be crucial as you work across different cultures and time zones. You will be expected to proactively advise your clients, helping them to navigate the complexities of payments and achieve their growth ambitions. Your success will be measured by the strength of the relationships you build and the impact you have on your clients' success.

What we offer

At Adyen, we create an environment that fosters growth and success for our employees. You will have the opportunity to work with some of the largest and most innovative companies in the world, providing you with a unique perspective on the payments industry. We value in-person collaboration and offer a supportive culture that encourages you to take ownership of your career. Join us in our Shanghai office and be part of a team that is dedicated to delivering ethical and innovative solutions to help businesses thrive.