Agente Telefonico en Español

Who you are

You are a motivated individual with a passion for helping others — you thrive in a customer-centric environment and enjoy assisting clients with their inquiries. You possess strong communication skills in Spanish, allowing you to effectively engage with customers and address their needs. You are detail-oriented and understand the importance of accurately documenting interactions to ensure a seamless customer experience.

What you'll do

As a Customer Support Agent at Oportun, you will assist customers via phone and digital channels, addressing general inquiries and providing specific information about the services offered by the company. You will be responsible for documenting 100% of the facts from each call in the established systems, ensuring that all customer interactions are recorded accurately. Your role will involve collaborating with team members to enhance the customer experience and contribute to the overall mission of Oportun.

What we offer

Oportun fosters a diverse and inclusive culture where employees feel a sense of belonging. You will be part of a mission-driven fintech company that empowers its members to achieve their financial goals. Working at Oportun means being part of a team that values your perspectives and encourages your growth within the organization.