Bilingual English and Spanish Member Loyalty Representative

Who you are

You have experience in customer service, cashier, sales, or hospitality — you understand the importance of creating a positive experience for members and are passionate about helping others. Being bilingual in English and Spanish is essential for this role, as you will be connecting with a diverse member base. You thrive in an inclusive environment and appreciate the value of diverse perspectives in achieving organizational goals.

What you'll do

As a Member Loyalty Representative, your primary focus will be to create and generate a rewarding and unique member service experience. You will engage with members at various touchpoints, listening to their needs and providing assistance to help them achieve their financial goals. Your role will involve fostering relationships with members, ensuring they feel valued and supported throughout their journey with Oportun.

What we offer

Oportun offers a supportive and inclusive workplace culture where you can grow and develop your skills. You will be part of a mission-driven team that is dedicated to providing affordable credit to those left out of the financial mainstream. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.