SMB ACCOUNT MANAGER

Who you are

You have experience in account management and a passion for helping small to medium-sized businesses thrive. You understand the challenges that merchants face and are eager to provide them with the tools and knowledge they need to succeed. Your strong communication skills allow you to build lasting relationships with clients, ensuring they get the most out of Square's offerings. You are proactive and enjoy working in a collaborative environment where you can share insights and strategies with your team.

What you'll do

As an SMB Account Manager at Block, you will join the Account Management team to assist merchants in maximizing their use of Square's products. You will provide product education, offer business advice, and introduce new features that can help sellers grow their operations. Your role will involve understanding the unique needs of each merchant and tailoring your approach to ensure they receive the best possible support. You will also collaborate with other teams to enhance the overall customer experience and contribute to the continuous improvement of our services.

What we offer

At Block, we are committed to building a diverse and inclusive workplace where everyone can thrive. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that is dedicated to helping merchants succeed in the evolving world of commerce. Join us in making a meaningful impact on the businesses we serve.