Business Operations • Mid-Level

Who you are

You have a strong background in business systems engineering, with a focus on enhancing workflows and utilizing AI technologies to drive efficiency. Your experience includes working with productivity tools such as Google Workspace, Jira, and Asana, allowing you to provide quick solutions to stakeholder challenges. You understand the importance of maintaining data integrity and accuracy within platforms, ensuring that the solutions you implement are reliable and effective.

You possess excellent communication skills, enabling you to lead workshops and collaborate effectively with cross-functional teams. Your ability to identify opportunities for product improvements and standardize processes is a key strength, as you work to obtain necessary buy-in from stakeholders. You are proactive in your approach, always looking for ways to enhance the tools and systems that support your colleagues.

What you'll do

In this role, you will be responsible for overseeing the end-to-end delivery of system and tool changes, ensuring that they meet the needs of the teams you support. You will provide guidance and consultations beyond traditional IT support, bridging the gap between engineering and business operations. Your expertise in practical AI will be critical as you work to implement innovative solutions that empower employees to utilize technology productively.

You will lead workshops to gather requirements and feedback from stakeholders, translating their needs into actionable solutions. Your role will involve designing and implementing data management strategies to ensure data integrity, as well as identifying opportunities for product improvements. You will collaborate closely with various teams to enhance their day-to-day workflows, ensuring that the technology solutions you provide are aligned with industry best practices.

What we offer

Airbnb offers a collaborative and innovative work environment where you can make a significant impact on the organization. You will have the opportunity to work with cutting-edge technologies and contribute to the development of solutions that enhance employee productivity. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds in our team. Join us in shaping the future of travel and hospitality through technology.