Business Operations • Mid-Level

Who you are

You have a strategic mindset and a client-first approach, with experience in relationship management and stakeholder collaboration. You understand the importance of aligning initiatives with overarching business strategies to deliver exceptional customer experiences. Your ability to proactively identify opportunities and address challenges will be key to your success in this role.

You thrive in a global team environment, bringing expertise in strategic planning and organizational effectiveness. Your strong communication skills enable you to serve as the primary point of contact for stakeholders, ensuring clear alignment of objectives and successful prioritization of initiatives. You are committed to delivering measurable impact for both customers and the business.

What you'll do

As a Planning Business Manager, you will play a critical role in driving the roadmap planning process for Community Support at Airbnb. You will work closely with cross-functional teams to ensure that initiatives are prioritized effectively and aligned with the company's strategic goals. Your responsibilities will include managing relationships with key stakeholders, facilitating communication, and ensuring that objectives are met.

You will proactively identify opportunities to enhance customer satisfaction and address potential challenges that may arise. Your strategic collaboration with various teams will be essential in delivering value and achieving measurable outcomes. You will also be involved in assessing the effectiveness of initiatives and making recommendations for improvements.

What we offer

Airbnb offers a competitive salary range of $154,000—$191,500 USD, along with potential bonuses, equity, and benefits. You will have the opportunity to work in a dynamic environment that values collaboration and innovation, contributing to a company that has transformed the way people travel and connect with communities around the world.