Software Engineering • Senior

Who you are

You have 5+ years of experience in software engineering, with a strong background in building scalable applications that enhance user experiences. Your expertise in Java and Python allows you to tackle complex technical challenges effectively. You are fluent in both Mandarin and English, enabling you to communicate seamlessly with diverse teams and stakeholders. You thrive in collaborative environments, working cross-functionally with product managers, designers, and other engineers to deliver impactful solutions. You are passionate about leveraging technology to improve customer support and are eager to make a difference in the community. You understand the importance of user feedback and are committed to iterating on products based on real-world usage.

Desirable

Experience with AI products or community support systems is a plus. Familiarity with cloud services and modern development practices will help you excel in this role. A proactive approach to problem-solving and a willingness to mentor junior engineers will be beneficial as you lead projects and initiatives.

What you'll do

As a Senior Software Engineer at Airbnb, you will take the technical lead on projects aimed at enhancing the Community Support experience for both guests and hosts. You will collaborate closely with product and design teams to define requirements and translate them into technical specifications. Your role will involve designing and implementing robust software solutions that improve the efficiency of community support operations. You will also be responsible for conducting code reviews, ensuring best practices are followed, and mentoring junior engineers on the team. You will engage in continuous improvement efforts, utilizing user feedback to iterate on existing features and develop new capabilities. Your contributions will directly impact the quality of service provided to Airbnb's global community, making a lasting difference in user experiences.

What we offer

Airbnb offers a dynamic work environment where innovation is encouraged, and diverse ideas are valued. You will have the opportunity to work on meaningful projects that directly influence the company's core business. We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a supportive team that fosters collaboration and creativity, allowing you to thrive in your role. Join us in our mission to create a world where anyone can belong anywhere.