Aircall

About Aircall

The cloud-based call center for modern sales teams

🏒 TechπŸ‘₯ 501-1000 employeesπŸ“… Founded 2014πŸ“ NoMad, New York, NYπŸ’° $225.6m⭐ 3.7
B2BProductivitySaaSMobileTelecommunications

Key Highlights

  • Over 20,000 customers including Shopify and HubSpot
  • $225.6 million raised in Series C funding
  • Headquartered in NoMad, New York, NY
  • Strong focus on open APIs for easy integration

Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...

🎁 Benefits

Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...

🌟 Culture

Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...

Overview

Aircall is hiring a Junior Carrier Relations Specialist to manage operational tasks related to their global carrier network. You'll ensure service quality and maintain regulatory compliance in the Paris office.

Job Description

Who you are

You are a highly motivated and detail-oriented individual with a keen interest in telecommunications and carrier management. You thrive in a collaborative environment and are eager to contribute to the operational success of a growing company. Your attention to detail ensures that you can manage day-to-day tasks effectively while maintaining a focus on service quality and compliance. You understand the importance of building strong relationships with carriers and are committed to delivering exceptional results. You are adaptable and ready to learn, embracing the challenges that come with managing a global carrier network.

What you'll do

As a Junior Carrier Relations Specialist at Aircall, you will play a crucial role in managing the operational tasks related to our telecommunication infrastructure. You will work closely with the Carrier Relations team to ensure that our service quality meets the high standards expected by our customers. Your responsibilities will include monitoring carrier performance, addressing any issues that arise, and ensuring compliance with regulatory requirements. You will also assist in maintaining documentation related to carrier agreements and operational processes. Your role will involve collaborating with various teams to streamline operations and enhance the overall efficiency of our carrier management processes.

What we offer

At Aircall, you will join a dynamic and ambitious team that values ownership and continuous learning. We offer a supportive work environment where you can grow your skills and make a meaningful impact. You will have the opportunity to work with cutting-edge AI technology in a company that is redefining customer communications. Our Paris office provides a vibrant atmosphere where collaboration and innovation thrive. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

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