About Aircall
The cloud-based call center for modern sales teams
Key Highlights
- Over 20,000 customers including Shopify and HubSpot
- $225.6 million raised in Series C funding
- Headquartered in NoMad, New York, NY
- Strong focus on open APIs for easy integration
Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...
🎁 Benefits
Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...
🌟 Culture
Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...
Skills & Technologies
Overview
Aircall is hiring a Senior Product Manager - Growth for Small Businesses to lead user acquisition and onboarding optimization strategies. You'll collaborate with cross-functional teams to drive impactful product improvements. This role requires strong analytical skills and experience in product management.
Job Description
Who you are
You have 5+ years of experience in product management, particularly in driving growth strategies for small businesses. You are data-driven and customer-obsessed, with a knack for identifying user needs and translating them into actionable product improvements. Your strong analytical skills enable you to make data-informed decisions that enhance user acquisition and onboarding processes.
You thrive in collaborative environments, working closely with engineering, data, customer experience, sales, and product marketing teams. You possess excellent communication skills, allowing you to articulate product vision and strategy effectively to stakeholders at all levels. Your experience in managing cross-functional projects equips you to navigate complex challenges and deliver results.
Desirable
Experience with AI-powered products or customer communication platforms is a plus. Familiarity with user research methodologies and A/B testing will help you optimize product features and drive growth.
What you'll do
As the Senior Product Manager for Growth, you will own the strategy for user acquisition and onboarding optimization for small businesses. You will lead initiatives that enhance the self-serve expansion of Aircall's offerings, ensuring that small businesses can scale effectively using our platform. Your role will involve defining the long-term vision for small business growth and collaborating with various teams to implement impactful product improvements.
You will analyze user data to identify trends and opportunities for growth, conducting user research to understand pain points and areas for enhancement. Your responsibilities will include defining success metrics, tracking performance, and iterating on product features based on user feedback and data insights. You will also coordinate with marketing teams to align product features with go-to-market strategies, ensuring a seamless experience for users.
What we offer
At Aircall, you will join a fast-paced and innovative environment where your contributions will have a direct impact on the growth of small businesses. We offer competitive compensation and benefits, along with opportunities for professional development and growth within the company. You will be part of a team that values ownership, continuous learning, and collaboration, working towards redefining customer communications in the AI space.
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